Privacy Policy

Privacy Policy

Last Updated: July 2026

Welcome to ModelSmarter ("we", "our", or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Name
  • Email address
  • Phone number (optional)
  • Company name (if provided)
  • AI API usage information (such as estimated monthly API spend)
  • Messages or inquiries you send us

We may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral source
  • Cookies and analytics data

2. How We Use Your Information

We do not use your information for unrelated marketing without your consent.

We use your information to:

  • Respond to your inquiries
  • Provide API pricing quotations
  • Contact you regarding our services
  • Improve our website and customer experience
  • Prevent fraud and abuse
  • Comply with legal obligations

3. API Usage

ModelSmarter provides pricing and distribution services for AI API credits.

We do not process, access, store, or inspect your AI prompts, responses, or API traffic unless explicitly required to provide our services.

Your interactions with official AI model providers remain subject to their own privacy policies and terms of service.

4. Sharing Your Information

We do not sell your personal information.

We may share information only with:

  • AI model providers when necessary to provide requested services
  • Payment providers
  • Legal authorities when required by law
  • Trusted service providers assisting us in operating our business

All third parties are required to protect your information.

5. Cookies

You may disable cookies through your browser settings.

We use cookies and similar technologies to:

  • Improve website functionality
  • Measure website performance
  • Understand visitor behavior
  • Support advertising and analytics

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet can be guaranteed to be completely secure.

7. Data Retention

When information is no longer required, we will securely delete or anonymize it.

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

To exercise these rights, please contact us.

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent
  • Request a copy of your personal data

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies separately.

10. Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from individuals under the age of 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us: